Welcome to Gi Trenz! We aim to provide a seamless and efficient shipping experience to ensure you receive your products promptly and in excellent condition. Please read the following details about our shipping policy.
Processing Time
Orders are processed within 1-3 business days after payment confirmation.
During peak seasons or sales, processing times may extend slightly. We appreciate your patience during these times.
Shipping Methods and Estimated Delivery Times
We offer reliable shipping options to suit your needs:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-4 business days.
Delivery times may vary depending on your location and the shipping method selected at checkout.
Shipping Charges
Shipping charges are calculated based on the total weight of your order and your location.
Final shipping costs will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Use this number to track your shipment on our courier partner’s website for real-time updates.
International Shipping
We currently ship to select international locations.
Customs duties, taxes, or additional charges applicable in the destination country are the responsibility of the customer.
Returns and Refunds
Gi Trenz accepts returns after verifying the products. If you need to initiate a return, please refer to our Refund and Returns Policy.
Shipping Issues
In the unlikely event of shipping delays, damages, or lost items, please contact our customer support at contact@thegisports.com or call us at +91-8439182050.
We are committed to resolving any issues promptly.
Thank you for choosing Gi Trenz! We value your trust and look forward to serving you.
For additional queries about shipping, feel free to contact us.
